Silvertrac by Trackforce
Silvertrac, part of Trackforce, is a guard management platform for security companies. It covers guard tours, incident reporting, dispatching, and mobile patrols, built for ease of use in the field, accountability for management, and performance-based reporting for clients.
What Jolly reads from Silvertrac by Trackforce
Checkpoint, badge, and activity events
Each checkpoint scan, badge read, or logged check, with its place and time, so patrol coverage can be tracked for each officer, post, or site.
Incident reports
Each incident, with its type, its time, and who reported or resolved it, so handling an incident counts for the guard who did the work.
Attribution to a person
Where a scan, incident, or access event records who was involved, a goal can be set for one guard or team member.
Response and resolution timing
How long each dispatched task, alarm, or investigation took to close, so response speed can be a goal.
Campaigns you can run on Silvertrac by Trackforce
More Security Operations integrations
Jolly reads the same operational data from any of these.
TrackTik
Trackforce Valiant
THERMS
GuardMetrics
TEAM Software
Resolver
Omnigo
Belfry
GuardsPro
StaffWizard
OfficerReports
QR-Patrol
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Silvertrac by Trackforce integration FAQ
No. Your team keeps working in Silvertrac by Trackforce. Jolly reads the records Silvertrac by Trackforce keeps as the work happens, and campaigns pay out on those records, not on numbers people report at the end of the week.
No. Every Jolly integration is read-only. Jolly reads the data a campaign needs and sends nothing back. Connecting Silvertrac by Trackforce changes no records, settings, or screens in it, and the people who use it every day keep working the same way.
Our team connects Silvertrac by Trackforce with yours during implementation, as part of the Jolly rollout. Tell us which other systems you run, including ones that aren't in our catalog yet and ones you plan to replace.
No. Officers keep logging checkpoints, tours, and incidents in Silvertrac by Trackforce. Jolly counts that activity toward the goal, and each officer follows their progress in the Jolly app.
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