Does Jolly replace Omnigo?

No. Your team keeps working in Omnigo. Jolly reads the records Omnigo keeps as the work happens, and campaigns pay out on those records, not on numbers people report at the end of the week.

Does Jolly write anything back to Omnigo?

No. Every Jolly integration is read-only. Jolly reads the data a campaign needs and sends nothing back. Connecting Omnigo changes no records, settings, or screens in it, and the people who use it every day keep working the same way.

How does an Omnigo connection get set up?

Our team connects Omnigo with yours during implementation, as part of the Jolly rollout. Tell us which other systems you run, including ones that aren't in our catalog yet and ones you plan to replace.

Do guards or officers need to change how they patrol or file incidents?

No. Officers keep logging checkpoints, tours, and incidents in Omnigo. Jolly counts that activity toward the goal, and each officer follows their progress in the Jolly app.

Can a campaign target a single post, shift, or site?

Yes. A campaign audience can be a whole workforce, a single site, a specific shift, a post, or a custom segment.

Omnigo

Omnigo is incident management software for public safety and security teams, covering planning and dispatch, guard tours with checkpoint validation, officer scheduling, incident reporting, investigations, and case management.

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What Jolly reads from Omnigo

Checkpoint, badge, and activity events
Each checkpoint scan, badge read, or logged check, with its place and time, so patrol coverage can be tracked for each officer, post, or site.
Incident reports
Each incident, with its type, its time, and who reported or resolved it, so handling an incident counts for the guard who did the work.
Attribution to a person
Where a scan, incident, or access event records who was involved, a goal can be set for one guard or team member.
Response and resolution timing
How long each dispatched task, alarm, or investigation took to close, so response speed can be a goal.
Shift and post assignment
Which guard was scheduled to which post and shift, so a goal can cover one shift or one site.