Does Jolly replace Shift4?

No. Your team keeps working in Shift4. Jolly reads the records Shift4 keeps as the work happens, and campaigns pay out on those records, not on numbers people report at the end of the week.

Does Jolly write anything back to Shift4?

No. Every Jolly integration is read-only. Jolly reads the data a campaign needs and sends nothing back. Connecting Shift4 changes no records, settings, or screens in it, and the people who use it every day keep working the same way.

How does a Shift4 connection get set up?

Our team connects Shift4 with yours during implementation, as part of the Jolly rollout. Tell us which other systems you run, including ones that aren't in our catalog yet and ones you plan to replace.

Do workers have to do anything differently at the register?

No. They ring sales as usual. Jolly counts the sales Shift4 records, and each worker follows their goal and progress in the Jolly app, not on the terminal.

Can a campaign target one location or one shift?

Yes. A campaign audience can be a whole workforce, a single location, a specific shift, a job role, or a custom segment. Shift4 stamps every sale with its time, so a goal can cover only the busiest hours of the day.

Shift4

Shift4 is a payments company that also sells point of sale and commerce technology, across restaurants and bars, hotels, stadiums, airlines, casinos, retail, and transit. Its restaurant line is Shift4 Dine.

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What Jolly reads from Shift4

Transactions at the check level
Every check, with its time and total, so sales add up shift by shift and worker by worker.
Item and category mix
Which items sold together on each check, so a goal can count add-ons and high-margin items.
Attribution to a person
Where the system records who rang each sale, a goal can be set for each worker.
Timing and daypart
The time of every sale, so a goal can cover one daypart or one shift.
Discounts, voids, and refunds
Every discount, void, and refund, with the shift and the person behind it.