Optii
Optii is a hotel operations platform covering housekeeping, maintenance, service, and team chat, using predictive technology to plan cleaning routes and track job activity. It serves hotel operations teams.
What Jolly reads from Optii
Room and reservation status
Arrivals, departures, and each room's clean, dirty, or out-of-order state drive the day's workload, so a shift's task volume is a known number rather than a guess.
Guest requests
Requests logged as they come in and marked resolved when they close, so response time is measurable per request rather than estimated after the fact.
Housekeeping task assignment
Which attendant was assigned which room and when it was marked complete, so room turn time reads per worker rather than per property.
Maintenance work orders
Repairs logged, assigned, and closed, which makes response time and job completion measurable per engineer rather than per building.
Attribution to shift and property
Where tasks and tickets record which shift and which property handled them, a goal can land on a single front desk or housekeeping team rather than a whole portfolio.
Campaigns you can run on Optii
More Hospitality integrations
Jolly reads the same operational data from any of these.
Optii integration FAQ
No. Your team keeps working in Optii. Jolly reads the records Optii keeps as the work happens, and campaigns pay out on those records, not on numbers people report at the end of the week.
No. Every Jolly integration is read-only. Jolly reads the data a campaign needs and sends nothing back. Connecting Optii changes no records, settings, or screens in it, and the people who use it every day keep working the same way.
Our team connects Optii with yours during implementation, as part of the Jolly rollout. Tell us which other systems you run, including ones that aren't in our catalog yet and ones you plan to replace.
No. They complete tasks in Optii the way they already do. The campaign is measured on the same room turns and guest requests Optii was going to record anyway, and each worker sees their goal and their progress in the Jolly app rather than on the property system.
Yes. A campaign audience can be a whole workforce, a single property, a specific shift, a job role, or a custom segment. Because Optii records which shift and property handled each task, a goal on a single housekeeping team or front desk shift is measurable rather than notional.
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