Cendyn
Cendyn is a hospitality technology platform for hotels, covering CRM, loyalty, and B2B sales alongside a booking engine, central reservation system, call center and GDS distribution, group sales and catering, and revenue management and business intelligence.
What Jolly reads from Cendyn
Enrollment and sign-up events
Each new member, with the location and time they joined, so every sign-up counts for the shift that brought it in.
Location and channel attribution
Which store, property, or ordering channel each sign-up or redemption came through, so a goal can cover one location.
Repeat visit and redemption activity
How often each member comes back and which offers they redeem, counted by location.
Digital order and booking activity
Orders and bookings placed through the platform's own app, website, or kiosk, tied to the location that filled them.
Guest profile and segment data
Where the platform sorts guests into segments, such as new or lapsed members, a goal can target one segment, like lapsed members brought back.
Campaigns you can run on Cendyn
More Loyalty & Guest Engagement integrations
Jolly reads the same operational data from any of these.
Cendyn integration FAQ
No. Your team keeps working in Cendyn. Jolly reads the records Cendyn keeps as the work happens, and campaigns pay out on those records, not on numbers people report at the end of the week.
No. Every Jolly integration is read-only. Jolly reads the data a campaign needs and sends nothing back. Connecting Cendyn changes no records, settings, or screens in it, and the people who use it every day keep working the same way.
Our team connects Cendyn with yours during implementation, as part of the Jolly rollout. Tell us which other systems you run, including ones that aren't in our catalog yet and ones you plan to replace.
Yes, where Cendyn records the location each sign-up came from. A cashier either asks a guest to join at checkout or doesn't, and the sign-up count shows it shift by shift.
Staff. Jolly reads the sign-ups and redemptions Cendyn records and credits each one to the shift or location that brought it in. Guests are never part of a Jolly campaign and never see it.
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